2023 Winners

Shortlist

 

Claims Collaboration of the Year

Admiral Insurance & DWF Law

 

Claims Innovation of the Year – Insurer/Broker

Aviva - Straight Through Process 

 

Claims Innovation of the Year – Outsourced Partner

Lloyd's and Vitesse

 

Claims and Fraud Awards Rising Stars

Jordan O'Donnell, Zurich Insurance 

Joseph O'Gorman, DWF Law 

Holly Robson, NFU Mutual

 

Combatting Fraud - Collaboration of the Year

Direct Line Group and Crawford Legal Services

 

Combatting Fraud - Technology Innovation of the Year

Clearspeed

 

Counter Fraud Team of the Year

Hiscox UK

 

Customer Care Award

Aviva

 

ESG: The Sustainable Claims Management Award

QBE Business Insurance & Sedgwick

 

 

Fraud Intelligence Team of the Year

DAC Beachcroft Intelligence Team

 

 

Fraud Investigation of the Year

Aviva Counter Fraud Team

 

 

Fraud Investigation Team of the Year – Independent

Charles Taylor

 

Insurance Claims Manager of the Year

Lynette Grocott, Zurich Insurance Company - Zurich Rehabilitation Team (General Insurance)

 

 

Insurance Claims Team of the Year

NFU Mutual - Credit Hire Team

 

 

Insurance Legal Team of the Year

Keoghs

 

 

Technology Partner of the Year

VisionTrack

 

The Training and Professional Development Award

HF

 

Unsung Hero of the Year

Joanne Baker, DWF Law LLP

 

Insurance Claims Star of the Year

Craig Budworth, DWF Law

 

Insurance Fraud Star of the Year

Adele Summer, RSA

 

Claims and Fraud Achievement Award

Graham Gibson, Allianz